Store Policy

At Tonn Design, we are proud to offer a diverse and carefully curated collection of home accessories. Our products are selected to enhance the beauty and functionality of interior spaces, providing both style and sophistication. From contemporary pieces to timeless classics, our accessories are crafted to meet the needs of designers, architects, and individual clients looking for that perfect finishing touch for their projects or homes.

Ordering and Product Availability:

All our products are available for purchase online through our website, and each sale is subject to the stock on hand. While we strive to keep our inventory up to date, some items may sell out quickly due to high demand. In such cases, we will notify you promptly. Once your order is placed, we take great care in ensuring that your chosen item is securely packaged and shipped in a timely manner. Please note that the delivery time may vary depending on your location and the shipping method selected.

Product Description and Quality Assurance:

We provide detailed descriptions and images for each product listed on our website to ensure you have a clear understanding of what you are purchasing. While we aim to accurately depict each item, slight variations in color, texture, or finish may occur due to the nature of the materials used. We recommend reviewing all product details carefully before placing your order to ensure that the item meets your expectations.

Return and Exchange Policy:

Due to the nature of our business and the care that goes into selecting and offering our home accessories, we do not accept returns or exchanges. Each product undergoes a thorough quality check before it is shipped to ensure that it meets our high standards. We encourage you to make your purchase decision with careful consideration, as all sales are final once processed.

This policy is in place to maintain the exclusivity of our collection and to provide our clients with the confidence that each item they receive is new, untouched, and in perfect condition. If you have any questions or concerns about a product prior to purchasing, please do not hesitate to contact us for more information.

Customer Support and Further Assistance:

We are committed to providing excellent customer service and support throughout your shopping experience. If you have any questions about our products, availability, or policies, our team is here to assist you. Whether you are a designer looking to purchase accessories in bulk for a project or an individual seeking a unique piece for your home, we are happy to guide you through the selection process.
Please reach out to us via email or phone, and we will do our best to respond promptly.

At Tonn Design, we value your business and are dedicated to offering only the finest home accessories that reflect quality, craftsmanship, and beauty. We appreciate your understanding of our policies and look forward to helping you find the perfect pieces for your space.