SHIPPING POLICY
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Processing Time: All orders are processed within 5-7 business days.
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Shipping Methods: We offer standard and expedited shipping options at checkout. Delivery times vary based on your location.
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Studio Pickup: Customers can pick up their orders for free from our studio during business hours. Please contact us to schedule a pickup time.
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Tracking: A tracking number will be provided once your order has shipped.
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RETURN & EXCHANGE POLICY
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Returns: As all our pieces are carefully handcrafted, we are unable to accept returns.
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Exchanges: We offer exchanges for items that arrive damaged or defective. Please contact us within 7 days of delivery with photos and a description of the issue, and we’ll be happy to assist you.
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Custom and Final Sale Items: Custom-made and final sale items are not eligible for exchange.
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Condition: To qualify for an exchange, items must be in their original condition and packaging.
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Thank you for your understanding and support of our handcrafted collections. For further assistance, feel free to reach out to our customer service team.
